777qq Privacy Policy

Personal Identification Information

During account registration and verification, we collect:

• Full name (in Bengali or English)
• Date of birth (for age verification — for users aged 21 and above only)
• Email address
• Mobile phone number
• National ID or passport details (for KYC verification)
• Residential address

Financial Information

For transaction processing, we collect:

• bKash, Nagad, Rocket, Upay mobile banking numbers
• Bank account details (where applicable)
• Deposit and withdrawal history
• Transaction amounts and timestamps

Usage Information

When you use our platform, the following is collected automatically:

• IP address and device type
• Browser and operating system information
• Pages visited and session duration
• Game play history and betting activity
• Information collected through cookies and similar technologies

Payment Processors

Only the information necessary to complete transactions is shared with payment gateways such as bKash, Nagad, Rocket, and Upay. These providers follow their own privacy policies and may not use your information for any other purpose.

Regulatory Authorities

As part of our legal obligations, we may be required to provide relevant information in response to a proper legal request or authority order. In such cases, only the specific information requested will be provided.

Technology Service Providers

Some technology service providers are engaged to operate our platform. These providers are contractually bound to protect your information and may not disclose it to any third party.

Business Succession

In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new entity, provided that the same standards of this Privacy Policy are maintained.

SSL Encryption

SSL/TLS encryption technology is used on our website and applications. As a result, all information exchanged between your browser and our servers remains protected and cannot be read by any third party.

Secure Data Storage

All your personal information is stored in encrypted databases. Sensitive information such as passwords is never stored directly — they are transformed using a one-way hashing algorithm.

Access Control

Only authorized personnel can access your information, and only as required for their work. All access is logged and regularly audited.

Security Monitoring

Our systems are monitored around the clock. When unusual activity or suspicious transactions are detected, immediate action is taken. We remain vigilant at all times to ensure fair play.

Active Accounts

All information is retained while your account is active. This information is needed to provide services, support, and ensure security.

After Account Closure

Even after an account is closed, transaction records and KYC information must be retained for a minimum of five years due to legal and regulatory obligations. After this period, the information is securely deleted.

Incomplete Registrations

If someone does not complete the registration process, that information is deleted within 90 days, unless retention is required for legal reasons.

Age Verification

Age is verified during the registration process. If we determine that a person under the age of 21 has opened an account, that account will be immediately closed and the associated information will be deleted.

For Parents and Guardians

If a parent or guardian believes their child is using our platform, please contact [email protected] immediately. We will take immediate action.

Change Notification

For important changes, we will publish a special notice on the website. This notification will be provided at least seven days before the change takes effect.

Effective Date

Each updated policy will state the date of the change. Continued use of the service after a change will be considered as your acceptance of the new policy.